how it works

Did you protect your NBA tickets with Fansure®?

Affordable protection when you buy NBA tickets. Additional peace of mind for you.

STEP 1

Get Your Ticket

Purchase your game ticket like you always do, from wherever you prefer.

STEP 2

Get Fansure®

Purchase ticket protection for your ticket right here with Fansure®.

STEP 3

Get To The Game

It’s game time! Enjoy it knowing your ticket is protected with Fansure.

STEP 4

Get Reimbursed

If your player doesn’t play, we’ll reimburse you based on your coverage.

Important Requirements to Remember

BROWSE OUR FREQUENTLY ASKED QUESTIONS TO LEARN A LITTLE BIT MORE ABOUT FANSURE.

WHY DO I NEED THIS SERVICE?

We’re sports fans just like you and we grew tired of paying a lot of money to attend NBA games with the best players sitting on the bench in street clothes. With Fansure, you can go to the game assured that your ticket is reimbursed when start players sit out.

HOW DOES THIS SERVICE WORK?

Think airline ticket insurance. For a few bucks, you can purchase coverage to receive up to 100% reimbursement of your ticket cost. After you purchase your ticket, go through our quick four-step process and we provide a quote for you in real-time!

DO I NEED TO BUY TICKETS TO AN NBA GAME BEFORE PURCHASING FANSURE PROTECTION?

Yes – In order to be eligible for reimbursement, you must purchase a ticket prior to the game. Feel free to get your tickets from your preferred ticket vendor or marketplace.

IF I BUY PROTECTION, DO I HAVE TO SURRENDER MY TICKET IF MY PLAYER IS ANNOUNCED TO SIT OUT?

No! Our service is designed for you to go to the game AND get reimbursed if your desired player sits out. You get reimbursed regardless of whether you end up going to the game! We just ask that you can provide proof that you purchased a ticket for any claimed reimbursement.

HOW DO I KNOW I CAN TRUST YOU?

Please view our terms and conditions and privacy policies.

CAN I BUY FANSURE PROTECTION FOR GAMES OUTSIDE OF THE NBA?

We currently offer protection for NBA Players and will expand to other sports in the future so stay tuned!

WHICH PLAYER(S) CAN I BUY PROTECTION FOR?

Here is a list of some of the top NBA superstars that you can protect. Check out our Fansure Players page see a more comprehensive list of our player pool.

Lebron James

Stephen Curry

James Harden

Giannis Antetokounmpo

Kevin Durant

Kyrie Irving

Anthony Davis

Paul George

Russell Westbrook

Kawhi Leonard

Joel Embiid

Ben Simmons

Just enter a name and get a quote! If you don’t see a player listed, contact us at info@fansure.com

CAN I BUY PROTECTION FOR A PLAYER ON THE SAME DAY OF THE GAME?

Yes. Our ticket protection premiums take into account the most recent information and game day designations (probable, questionable, doubtful) for players so if you decide to purchase the same day of the game, the cost to protect a player could fluctuate. Per our purchase policy, ticket protection must be purchased prior to any public announcement of a player missing the game.

HOW CAN I CHECK A PLAYER’S STATUS BEFORE REQUESTING FANSURE PROTECTION?

Absolutely. We encourage you to use any reputable news or media source that covers player availability on game day. It’s always great to be informed but If you’re unsure of a player’s status on game day, go through our quick process and our system will notify you immediately if a player cannot be protected for a game.

CAN I GET A FULL REFUND IF A PLAYER MISSES A GAME?

Yes! We offer fans the option to receive a 50% or 100% reimbursement if a player misses a game. The 50% reimbursement premium is the more cost effective solution for fans that may not desire a full refund.

CAN’T I JUST SELL MY TICKET WHEN I FIND OUT MY FAVORITE PLAYER IS GOING TO MISS THE GAME?

Of course. But, how many services allow you to get reimbursed up to 100% and still give you the option to go to the game??? It’s a win-win!

IS MY TICKET PROTECTION TRANSFERABLE?

Our ticket protection service is non-transferable and protection will be voided once you no longer own the game ticket.

CAN I FANSURE ONE PLAYER FOR MULITPLE GAMES, or SEASON TICKETS

Yes, fans have the ability to purchase protection for any number of games for one player through our site directly. For full season ticket holders, e-mail us at info@fansure.com and we’ll provide a customized quote to protect your tickets.

WHAT HAPPENS IF A PLAYER GETS INJURED DURING THE GAME AND I WANT TO PROTECT A GAME IN THE FUTURE?

If a player leaves the game due to injury, Fansure reserves the right to void a purchase for a future game before any announcement regarding the player takes place.

STILL HAVE A QUESTION?